Welcome to Digital Knowledge Nepal , operated by Digital Knowledge Nepal. Please read this Return and Refund Policy carefully before making any purchases from our website or engaging with our services.
Our policy allows customers to request a refund for their purchase within 24 hours of the original transaction.
A payment gateway fee of 2% and a processing fee of 5% of the paid amount will be deducted from the refund amount.
To request a refund, please email us at refund@digitalknowledgenepal.com with the following details using your registered email ID:
Refunds for eligible transactions may take 7-10 working days to reflect in your account. The timeframe is subject to the processing times of our third-party payment gateways. We appreciate your patience and understanding during this process. Delays may occur due to processing times by banks, and we are committed to resolving them by maintaining constant communication with the payment gateways.
No refunds will be provided for the purchase of any Digital Knowledge Nepal membership packages made directly through our website or via affiliate links after 24 hours of the purchase under any circumstances.
Affiliate commissions earned through Knowledge Hub Nepal are non-refundable once paid.
If you have any questions, feedback, or refund-related queries, please contact us using the following information:
Hours of Operation:
Monday-Sunday: 9:30 AM - 6:00 PM
Thank you for choosing Digital Knowledge Nepal. We are committed to providing you with the best educational resources and services.
